Terms of Service
Effective Date: October 2026 • SiteKraft Technologies
1. Agreement to Terms
By subscribing to, provisioning an account on, or utilizing the Resto SaaS platform (including subdomains on sitekraft.dev and phasefoundry.sarthakml.in), you (“Subscriber”, “Restaurant Merchant”, or “User”) agree to be legally bound by these Terms of Service.
2. SaaS Platform Scope & Availability
SiteKraft Technologies grants Subscriber a non-exclusive, revocable, non-transferable subscription license to access the cloud-hosted table ordering platform, QR code generation service, kitchen display dispatch queue, and billing synchronization software.
While we strive for 99.9% operational availability, maintenance windows, third-party internet service provider disruptions, or Google Cloud/Sheets service degradations may periodically occur.
3. Restaurant Merchant Regulatory Obligations
FSSAI & Health Licensing: Subscriber warrants that it holds all required municipal, health, and Food Safety and Standards Authority of India (FSSAI) licenses. SiteKraft Technologies does not prepare, handle, cook, or deliver food, and assumes zero product liability for culinary quality.
GST Compliance: Subscriber is solely responsible for verifying the accuracy of tax rates (CGST, SGST, IGST) configured on menu items, ensuring compliance with Indian GST laws and issuing statutory invoices to patrons.
4. Subscriptions, Fees & Renewals
Subscription plans (Starter, Growth, Enterprise) are billed on a recurring monthly or annual basis. Failure to remit subscription payments upon expiration may result in automated suspension of QR table ordering endpoints as governed by platform policy.
5. Intellectual Property & Brand Usage
All platform source code, Progressive Web App designs, algorithms, logos, and documentation remain the exclusive intellectual property of SiteKraft Technologies. Subscriber retains full ownership of its uploaded restaurant logos, menu images, and dish descriptions.
6. Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall SiteKraft Technologies be liable for any indirect, incidental, punitive, or consequential damages (including loss of restaurant profits, business interruption, or hardware failure) arising out of or related to platform utilization. Total liability shall not exceed the subscription fees paid by Subscriber during the three (3) months preceding the event giving rise to liability.
7. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the Republic of India. Any dispute or claim arising out of these terms shall be subject to arbitration under the Arbitration and Conciliation Act, 1996, with the seat of arbitration in Gurugram / New Delhi, India.